We’ve got exciting news: Apto is now a part of Buildout, the leading CRE marketing automation company.

That means commercial real estate’s leading marketing and deal-making platforms now live under the same roof.

And the implications are thrilling.

This acquisition paves the way for an integrated, end-to-end marketing and deal management solution that makes it easier than ever for brokers to close more deals and increase revenue.


But let’s not get too far ahead of ourselves. You probably have some questions.

Below, you can find answers to the most frequently asked questions about Buildout’s acquisition of Rethink.

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FAQs for Apto customers

  1. What is Buildout?
    Buildout is the commercial real estate software used by top companies to power their marketing and brokerage operations. Founded in 2010, Buildout serves more than 2,500 brokerages and more than 35,000 active brokers.

    Visit their website to learn more.

  2. How will this affect my Apto instance?
    Long story short: Nothing will change.

    The product, the way you use it, and the team that supports it will all stay the same. Buildout will continue to support and enhance Apto moving forward.

  3. Where do I go for support for my account?
    You can continue to find answers to your questions through the Apto Help Center or, if you can’t find the answer you’re seeking, submit a help request.

  4. What happens to my contract terms, subscription, and billing?
    Your contract terms and subscription will not change.

    We will communicate future invoicing and payment process changes as we consolidate billing under the Buildout umbrella.

  5. Do I get a Buildout account?
    No. The Buildout and Apto platforms remain separate products initially.

    If you’re interested in a Buildout demo, please visit their website.

  6. Will there be an integration?
    An integration between Buildout and Apto already exists. If you’d like to learn more, contact our sales team and request a demo.

    Moving forward, we will enhance the CRM to marketing integration and launch an end-to-end marketing and deal management solution. Stay tuned!

  7. How will the Buildout-Apto integration change?
    For now you will continue using and paying for Buildout and Apto as you currently are. We don’t have plans to make immediate changes.

    The products, the way you use them, and the teams that support you will stay the same. Buildout will continue to support and enhance the Apto integration. In fact, the integration between our platforms will only get better. We are committed to communicating to you any changes to our billing and support procedures or product improvements as we integrate our companies.


FAQs for those who are interested in Buildout

  1. What is Buildout?
    Buildout is the commercial real estate software used by top companies to power their marketing and brokerage operations. Founded in 2010, Buildout serves more than 2,500 brokerages and more than 35,000 active brokers.

    Visit their website to learn more.

  2. Will Apto be replaced by Buildout CRM or Rethink CRM by Buildout?
    Buildout acquired Apto to expand their CRM software suite, not to replace it.

  3. Is my contract going to be with Buildout or Apto?
    Buildout will manage new Apto contracts moving forward.

  4. Can I buy Apto and Buildout at the same time?
    You can buy both solutions, but they are still sold separately for now.

Moving forward, we will enhance the integration between both platforms and launch an end-to-end marketing and deal management solution. Stay tuned!

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