Apto Administrator users can reset passwords on behalf of users. This is done via a password reset email, sent to the email address associated with their Apto account.

Click on the gear icon in the upper right corner of the Apto window, and select Setup. Next, type “users in the Quick Find (top left) search bar. Select Users from the results.

Click on the check box to the left of the user’s name, click Reset Password and click OK when prompted.

Original Article:
Jesse Clifford, Account Manager, July 2021
Last Reviewed:
Tyler Geddes, Customer Education Manager, July 2021

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